FAQ
What are the advantages of peptides offered by Pen Peptide?
How do I choose the right peptide for my needs?
How is delivery carried out and how long does it take?
To ensure optimal condition and stability of the peptides, all our products are shipped in cooling boxes. This temperature-controlled storage prevents potential degradation and maintains the quality of the products for laboratory use.
Delivery usually takes 1 to 3 business days, with 80% of deliveries completed the next day if the order is placed in the online store before 4:00 PM.
Do you provide consultations or product recommendations?
How can I pay for my order?
If you encounter an issue with your order, we are here to help. You can contact us in several ways:
- By email: If you prefer written communication, send us an email detailing your issue. We will review your request and respond as soon as possible.
- Through the online contact form: Our website features a contact form you can fill out. Once we receive your request, one of our representatives will reach out to assist you further.
- Via Facebook/Instagram: You can find links to our Facebook/Instagram on our website and contact us directly there.
How can I track the status of my order?
How can I get help if I have an issue with my order?
Can I combine different peptides?
Are there age restrictions for purchasing your products?
Are there special storage instructions for the products?
Yes, storing peptides offered by Pen Peptide requires special attention to ensure their effectiveness and safety. Peptides should be stored in a refrigerator at 2 to 8 degrees Celsius. This helps preserve their composition and effectiveness throughout their shelf life. Peptides are sensitive to temperature changes and may degrade if stored improperly.
Upon receiving your order, place the products in the refrigerator. If you have questions about storing a specific product, do not hesitate to contact us for additional information.
What types of peptides do you offer at Pen Peptide?
We offer a wide range of peptides that can be studied in the context of fitness and sports. Our peptides for muscle mass include: Ipamorelin, CJC 1295 No Dac, IGF-1LR3, GHRP-2, Somatropin (HGH), PEG-MGF, GHRP-6, ACE-031, MGF, Follistatin 344, ACE-083, and others.
We also offer peptides for weight loss and fat burning, such as: Semaglutide, Tirzepatide, Ipamorelin, HGH Frag 176-191, CJC 1295 No Dac, Somatropin, Aicar.